Terms & Conditions

1. Acceptance of Terms By using our website or purchasing our products, you agree to abide by these terms and conditions. If you do not accept these terms, please discontinue using our website and services.

2. Eligibility to Use To shop with us, you must be at least 18 years old or have parental consent. You are responsible for providing accurate and complete information for processing orders.

3. Product Information We ensure product descriptions, prices, and images are as accurate as possible. However, minor variations in packaging, labeling, or appearance may occur due to updates by manufacturers.

4. Orders and Payments All orders are subject to acceptance and availability. Payment must be completed before processing, except for Cash on Delivery (COD) orders, where payment is made upon delivery.

5. Shipping and Delivery We offer nationwide delivery in Pakistan. Delivery times are estimates and may vary due to factors such as courier delays, public holidays, or weather conditions. Customers must provide accurate shipping addresses to avoid delays.

6. Returns and Refunds Refund requests must meet the criteria outlined in our Refund Policy. Refunds are not applicable for used, opened, or promotional items.

7. Pricing Policy Prices are displayed in PKR and include applicable taxes unless stated otherwise. We reserve the right to update prices and promotions without prior notice.

8. Intellectual Property Rights All content, including text, graphics, and logos, is owned by Organic Beauty. Unauthorized use, copying, or distribution is prohibited.

9. Limitation of Liability Organic Beauty is not responsible for any loss, damage, or injury resulting from misuse of our products or services. We are not liable for service interruptions or technical issues beyond our control.

10. Privacy and Data Use Personal information collected is used in accordance with our Privacy Policy, ensuring your data is secure and only used for order fulfillment and customer service.

11. User Conduct You agree not to misuse our website for unlawful purposes, disrupt our services, or engage in fraudulent activities. Violations may result in account suspension or legal action.

12. Policy Updates These terms and conditions may be updated periodically. Changes will be posted on our website, and continued use of our services signifies your acceptance of any updates.

13. Governing Law These terms are governed by the laws of Pakistan. Any disputes arising will be resolved under the jurisdiction of Pakistan's courts.

14. Contact Us For inquiries or assistance, reach out through our website. By accessing or using Organic Beauty, you acknowledge that you have read and agreed to these terms and conditions.