Shipping Policy

At Organic Beauty, we ensure the safe and timely delivery of your beauty, skincare, haircare, and personal care products across Pakistan. Below are the details of our shipping process:

1. Order Processing

  • Orders are processed within 1-2 business days, excluding weekends and public holidays.
  • During high-demand periods such as sales or holidays, processing times may extend by 1-2 additional days.

2. Shipping Areas and Delivery Times

  • We deliver nationwide, covering major cities such as Karachi, Lahore, Islamabad, Faisalabad, and others.
  • Standard Delivery: 3-7 business days for major cities.
  • Remote Areas: 7-10 business days for less accessible locations.
  • Express Shipping: 1-3 business days in selected cities for an additional fee.

3. Shipping Costs

  • A flat shipping rate applies to all orders.
  • Free Shipping is available on orders above PKR [Insert Amount].
  • Shipping costs are calculated based on the order total and delivery location.

4. Tracking Your Order

  • Once your order is dispatched, you will receive an SMS or WhatsApp notification with a tracking number.
  • Use the provided tracking number to monitor your shipment online.

5. Damaged or Incorrect Shipments

  • If your package arrives damaged or incorrect, report it to us within 24 hours of delivery.
  • Provide clear photos of the damaged package and items for us to arrange a replacement or refund.

6. Delivery Delays

  • Delivery delays may occur due to weather conditions, courier issues, or public holidays. We will notify you in case of any unexpected delays.

7. Payment Options

  • Cash on Delivery (COD): Available nationwide, with payment collected upon delivery.
  • Prepaid Orders: Dispatched after payment confirmation.

8. Bulk Orders and Custom Requests

  • For bulk orders or special requirements, additional processing time may apply. Please contact us for further details.

9. Address Accuracy

  • Ensure that your shipping address is accurate at the time of placing your order.
  • Incorrect or incomplete addresses may result in additional charges for re-delivery.

10. Policy Updates

We reserve the right to update this shipping policy at any time. Any changes will be reflected on our website, and we encourage you to review it periodically.

Thank you for choosing Organic Beauty. We are dedicated to providing high-quality products and reliable delivery services to meet your needs.